We will cease taking repeat prescription order requests by phone from 1st May 2010. We will accept email, faxes and postal requests.
We encourage patients to contact their preferred pharmacy who offer a collections scheme (manage your prescription - you can phone them and they will arrange collection from the surgery and have it ready for you to collect, some also offer home delivery).
Alternatively, if your preferred pharmacist is unable to offer the collection service they will often arrange with us to place orders on your behalf - discuss this with them. We are working closely with pharmacists so patients can have a better service.
Advantages of a collections or pharmacist scheme for the patient include:
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2014, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £8.05, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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